Last Updated: 12/19/2024
Fees are collected by WitnessFootage, and by our payment processor, Stripe.
Buyers pay for the price of the item they are purchasing, and all relevent taxes.
Seller fees are deducted from each item sold. The seller pays the platform fee, and the stripe payment processing fee. Both fees are deducted from the sale price, minus any relevant taxes.
The plaform fee is a 10% flat fee charged by Witnessfootage for all sales on the platform.
In the event of a dispute resulting in a buyer refund, the platform see is refunded in full to the buyer.
Stripe charges a fee on a per sale basis.
Each stripe transaction is subject to a standard 2.9% + $0.30 fee per sale. Stripe fees are subject to change at any time, and are not controlled by Witnessfootage.
In the event a buyer feels footage has been improperly described, they may dispute a transaction within 7 days.
All disputes are reviewed by WitnessFootage staff. If a dispute is ruled in favor of the buyer, the origianl sale amount to the seller is refunded in addition to all fees and taxes. If a dispute is decided in favor of the seller, no additional transactions are made.
Footage may be disputed for the following reasons: Inaccurate Description, Inaccurate timestamp, Poor video quality, or incorrect location.
Refunds as won through a dispute are refunded immediately to the buyers original payment method.
If you have any questions or concerns regarding these Terms and Conditions, you can reach us at:
WitnessFootage
Email: [email protected]